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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gerson Lemus

November 26, 2024

5  out of  5
rating by Gerson Lemus
"Jay was extremely helpful. Really looking forward to have him as my insurance representative."
We responded:
"Gerson, we're honored by your positive feedback. I'm pleased to know that Jay gave you remarkable service. We look forward to continuing to take care of your insurance needs. Please call us with any questions and concerns. Thank you. Charmaine Robin, Agent"
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LJ Letlow

November 22, 2024

5  out of  5
rating by LJ Letlow
"Jay is a class act. Patient and professional always"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. I'm happy to know that Jay gave you remarkable service. If there is anything else we can do to help, please let us know! Charmaine Robin Insurance Agency, Inc"
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Stella Bethea

November 19, 2024

5  out of  5
rating by Stella Bethea
"Jazline was amazing and very informative"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you.- Charmaine Robin Insurance Agency, Inc"
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Loretta

November 15, 2024

5  out of  5
rating by Loretta
"Jazline Caba is an amazing agent. It was a pleasure working with her to set up my new auto insurance. She was knowledgeable and explained herself eloquently with ease. If you need any assistance, please ask for this exceptional young lady."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know that Jazline provided you with outstanding service at our State Farm Office. If you ever have any questions or need assistance, we’re here to help! Charmaine Robin, "
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Silvia Badilla

October 28, 2024

5  out of  5
rating by Silvia Badilla
"A fast and efficient service with a lot of kindness and knowledge of the case, not only in English but also in English, I feel very satisfied."
We responded:
"Hi there Silvia! Thank you for the kind words and the five-star review! We are glad we were able to assist you. Your feedback and support is important to us! - Charmaine "
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Shennette Smart

October 21, 2024

5  out of  5
rating by Shennette Smart
"Jazline was great! Very well mannered, very demure. She made it such a smooth and easy process and she made sure to get me a good bundle. Thank you Jazline and State Farm!"
We responded:
"Shenette: Thanks for your 5 star review. I am happy that Jazline provided you with remarkable service and made the process smooth and easy. We are always here to help with your insurance and financial services needs. We appreciate your business. Thank you. Charmaine"
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lindsey pound

October 18, 2024

5  out of  5
rating by lindsey pound
"Jay, is absolutely great helped me with a lot!"
We responded:
"Lindsey, thank you for your 5 star review. We are happy to hear that Jay was able to help you with your insurance needs. Our aim is always to take the best care of our customers, enabling them to feel at home. We appreciate you and your business. Thanks again-Charmaine Robin, Agent"
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Milton Zavala

October 14, 2024

5  out of  5
rating by Milton Zavala
"Jazline was so helpful and patient with all my questions while signing up to get car insurance. She was a pleasure over the phone, like speaking with an old friend"
We responded:
"Thank you so much, Milton! We’re thrilled to hear that Jazline was able to make your experience so positive. It’s wonderful to know that she was helpful and patient with your questions and that the conversation felt like chatting with an old friend. We appreciate your kind words and are happy to have you as part of our State Farm family! – Charmaine Robin State Farm Agent "
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Jorge Fuentes

October 10, 2024

5  out of  5
rating by Jorge Fuentes
"Today oscar was able to help me insure my vehicle with State Farm. The process was smooth and he ia very charismathic. If you are looking for someone who will take their time and help you the entire way, just ask for Oscar. Thank you again for everything."
We responded:
"Thank you, Jorge, for taking the time to share your positive experience! We’re thrilled to hear that Oscar provided you with excellent service and made the process smooth for you. Our team is dedicated to helping our customers every step of the way, and your kind words truly motivate us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for choosing State Farm! - Charmaine "
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Dana Penafiel

September 27, 2024

5  out of  5
rating by Dana Penafiel
"I recently had the pleasure of working with Jazline Caba at State Farm to insure my first car, and I couldn't be happier with the experience. As a young, first-time car owner, I had many questions and felt a bit overwhelmed, but Jazline was incredibly nice, knowledgeable, and patient throughout the entire process. She took the time to explain all my options clearly and helped me find the best coverage for my needs. Her professionalism and friendly demeanor made me feel confident in my decision. I highly recommend Jazline to anyone looking for a supportive and expert insurance agent."
We responded:
"Thank you for your wonderful review, Dana! We're thrilled to hear about your positive experience with Jazline. Helping first-time car owners navigate their insurance options with care and professionalism is what we strive for. We're glad Jazline could make the process smooth and reassuring for you. If you ever need anything, we’re always here to help! – Charmaine Robin State Farm "
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Zeshan Tabasum

September 18, 2024

5  out of  5
rating by Zeshan Tabasum
"Oscar deserves an Oscar award for the help that he gave me throughout my Audi S6 purchase. Everything went very smooth. Communication was perfect, all my questions were answered, and all updates were given without question! It’s been 3 years since I’ve been off the road but now I’m back and better thanks to Oscar! Appreciate the help :)"
We responded:
"Zeshan, thanks for your 5 star review. I am happy to hear that Oscar gave you remarkable service and answered your questions. We appreciate your business and are here to serve you. "
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Rosemary Nunez

September 12, 2024

5  out of  5
rating by Rosemary Nunez
"Mr Oscar me dio una excente customer service estoy muy feliz por la asistencia de el Gracias por su servicio!!"
We responded:
"Gracias, Romero! Nos alegra saber que la atención de Oscar fue excelente. ¡Estaremos encantados de ayudarle en cualquier momento que nos necesite! -Charmaine Translation: Thank you, Romero! We’re glad to hear that Oscar provided excellent service. We’ll be happy to assist you anytime you need us! -Charmaine "
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Eijay Nini

September 9, 2024

5  out of  5
rating by Eijay Nini
"Oscar is very helpful for me as a 1st time driver. He makes sure I save a lot."
We responded:
"Thank you for your kind words, Eijay! We’re so glad Oscar was able to help you save as a first-time driver. It's always our goal to provide top-notch service and help our customers every step of the way. Don't hesitate to reach out if we can help you with anything else! -Charmaine "
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Lisa Lee

September 5, 2024

5  out of  5
rating by Lisa Lee
"I had an outstanding experience working with Jazline Caba, and I wanted to take a moment to recognize her knowledge of the business as well as her exceptional customer service. Jazline went above and beyond to provide top-notch service during my recent visit. She even stayed pass company hours to covered all basis. She was patience, attentive, and took the time to listen to all of my concerns. She addressed all my needs and ensured that I had all the information I needed to make an informed decision. She has a very positive attitude and was very professional from start to finish. I truly appreciate her outstanding service, which is why I decided to sign on the dotted line. Employees like her make a difference. Thank you Jazline for the positive experience."
We responded:
"Thank you for your thoughtful feedback, Lisa! We’re thrilled to hear about your outstanding experience with Jazline. Her dedication to going above and beyond truly reflects the values we aim to uphold. We’re lucky to have her on our team, and we’re so glad she could provide you with such excellent service. We appreciate your trust in us and look forward to continuing to serve you! - Charmaine "
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Whitney Mulzac

September 5, 2024

5  out of  5
rating by Whitney Mulzac
"My experience with Statefarm of Uniondale was excellent. Oscar, was extremely professional and provided a quick turnaround on both my quote and policy. This was my first introduction to Statefarm, and based on the great service I received, I will definitely be using them again in the future. Thank you."
We responded:
"Whitney, thank you for your wonderful review! We’re thrilled to hear that Oscar provided you with experienced and efficient service. It’s fantastic to know that your first experience with State Farm was a positive one. We look forward to continuing to serve you in the future. Thank you for choosing Charmaine Robin State Farm Agent! -Charmaine Robin State Farm Agent "
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Mike V

August 29, 2024

5  out of  5
rating by Mike V
"Julissa Helped me I highly recommend her"
We responded:
" Thank you, Mike! We’re thrilled that Julissa was able to assist you and that you would highly recommend her. We appreciate your confidence in our team and look forward to continuing to serve you! -Charmaine "
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Gianna Catalfumo

August 19, 2024

5  out of  5
rating by Gianna Catalfumo
"Had great experience with State Farm. They were very helpful and the prices were much better than my old company. ty Rakela Catalfumo"
We responded:
"Thank you so much for your kind words, Rakela! We're thrilled to hear that you had a good experience with us. It’s our goal to offer helpful service and options that meet your needs. If you ever have any questions or need assistance, don’t hesitate to reach out. We appreciate your support! – Charmaine” "
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Eduard Dj Official

August 16, 2024

5  out of  5
rating by Eduard Dj Official
"Pregunten por Johandri, es el mejor se preocupa por en verdad ayudarte y te resuelve rapido."
We responded:
"Eduard, thank you so much for your kind words! We're thrilled to hear that Johandri provided you with excellent service. He truly cares about helping our customers, and we're glad he was able to assist you quickly. We appreciate your recommendation and look forward to serving you again in the future! – Charmaine” "
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Marvin Campos

August 8, 2024

5  out of  5
rating by Marvin Campos
"Called in while shopping for a car insurance quote. I was assisted by Jazline Caba who made the process effortless. She was very knowledgeable and helped me with my new policy. Pricing was great as it was cheaper than most agencies. Would highly recommend Charmaine Robin’s Statefarm location. Ask for Jazline, she’s great."
We responded:
"Thank you, Marvin, for the 5-star review! We're glad to hear that Jazline made your car insurance shopping effortless and that you found our pricing competitive. Your recommendation is much appreciated! Please let us know if we can help you with anything else. -Charmaine "
Profile photo of vinicio aguilar

vinicio aguilar

August 8, 2024

5  out of  5
rating by vinicio aguilar
"Servicio muy profesional, Oscar y todo el equipo de trabajo me an ayudado estos tres años."
We responded:
"¡Gracias por tu comentario, Vinicio! Nos alegra saber que has recibido un servicio profesional de parte de Oscar y todo nuestro equipo durante estos tres años. Apreciamos tu confianza y lealtad, y estamos aquí para seguir ayudándote en todo lo que necesites. ¡Gracias por elegirnos y por tu recomendación! – Charmaine"
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Anderson Lopez

July 31, 2024

5  out of  5
rating by Anderson Lopez
"Muy especial la atención y excelente servicio un asesor Oscar palma pregunten por él quedé satisfecha con todo"
We responded:
"¡Muchas gracias por tu maravillosa reseña! Nos alegra mucho saber que tuvo una gran experiencia con nuestro equipo y que Oscar le brindó un servicio excepcional. Su satisfacción es nuestra principal prioridad y realmente apreciamos sus amables palabras. Si tiene alguna otra pregunta o necesita ayuda en el futuro, no dude en contactarnos. Charmaine Robin Insurance Agency, Inc "
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Gerald Granger

July 26, 2024

5  out of  5
rating by Gerald Granger
"I've had the pleasure of working with Jazelin for my insurance needs, and I can't recommend her enough. Jazelin took the time to understand my specific needs and provided personalized guidance to insure I had the right coverage. Her expertise made the process seamless and stress-free. (5) STARS & highly recommended!"
We responded:
"Gerald, thank you for your fantastic review! We're delighted to hear that Jazlin provided you with personalized guidance and seamless service for your insurance needs. Your recommendation means a lot to us. If you need any more help or have additional questions, we're here to help. Thank you for your kind words! Charmaine Robin Insurance Agency, inc "
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daishawn Higgins

July 26, 2024

1  out of  5
rating by daishawn Higgins
"very unprofessional and rude on the phone I’m not sure who I was speaking too but it was an older woman. She kept cutting me off while I was helping my grandmother understand. All we were trying to do was add someone to an existing policy I will be switching insurances after this unprofessionalism"
We responded:
"Thank you for sharing your feedback, Daishawn. We sincerely apologize for any frustration you experienced during your recent interaction with our team. We take these concerns seriously and aim to provide respectful and professional service to all our customers. To clarify, our priority is being absolutely certain of the security and accuracy of all information, especially when it involves adding individuals to an existing plan. This often requires direct communication with the primary holder of the plan to verify permissions and details. We understand this might have caused inconvenience, and we regret if it came across as unprofessional. However, we could not proceed with your request before verifying all required information with your grandmother, who is our policyholder. We have since had the opportunity to speak with your grandmother directly, and she understands that our office was acting in the best interest of all parties. Charmaine Robin Insurance Agency, Inc"
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maritza alonso

July 5, 2024

5  out of  5
rating by maritza alonso
"Oscar was able to help me so much with my business insurance. If you need any help, do not hesitate to ask for him. He is super nice and knowledgeable."
We responded:
" Thank you, Maritza! We're delighted to hear that Oscar was able to assist you with your business insurance needs. Providing knowledgeable and friendly service is our top priority, and we're thrilled that Oscar made such a positive impact on your experience. Your recommendation means a lot to us! Charmaine Charmaine Robin Insuranc Agency, Inc "
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Edward Villalta

July 4, 2024

5  out of  5
rating by Edward Villalta
"I was recommended to this office by a friend. I am glad I decided to come in. Jazline was very helpful in helping me switch my car insurance and also gave me a quote for homeowners insurance. She took the time to explain everything to make sure I was comfortable with the decision. Great work environment, you can tell the other team members enjoy working there. There is order and the office is organized and professionall. The owner truly cares about her team. I highly recommend this office. Jazline continues to follow-up with me to help me. Thank you Jazline for your excellent customer service. I am very happy I chose State Farm."
We responded:
"Thank you, Edward! We're glad to hear that Jazline provided helpful service in switching your vehicle plan and helping you get started with homeowner's coverage. Your feedback for our team and office environment means a lot to us. We really appreciate your recommendation and are here to assist you with any of your future insurance needs! Charmaine Charmaine Robin Insurance Agency, Inc "